Mass Distraction

Hundreds (if not thousands) of bloggers commented on last weekend’s tragic events in El Paso and Dayton. A search of either city on the WordPress website produces an endless list of posts. As it should be. Some of us process by writing; others by reading. Within these countless perspectives are paragraphs to help us cope, reflect, heal, and begin to move on. Not that we should move on; not at all. Like 9/11, the loss of life is meaningless if it doesn’t lead to a modicum of positive change.

Politicians will debate this issue relentlessly; their credibility questionable in concert with partisan agendas and unrealistic campaign promises. The media will focus on band-aid suggestions which appear to address the issue but don’t land anywhere close to its foundations. Regardless, if all this attention – misguided as it may be – leads to constructive conversation and heightened awareness, we’re taking a step in the right direction. The capacity for mass murder is far more complicated than we want to admit.

I tried several times this week to blog as normal. I found the usual du jour topics worth delving into. Yet every time I started typing I was distracted, for at least a couple of reasons. One, any topic besides this one would be utterly trivial by comparison. Two, any topic besides this one suggests my head – and my heart – are not where they should be.

Do I know anyone in El Paso? No, I don’t, nor in Dayton. Doesn’t matter. I still grieve for the victims and their families. After all, these are fellow countrymen and women. These are people I believe share similar values and a love of country, regardless of race, political persuasion, and all the other so-called differentiators. These are people I’d be delighted to run into if I were halfway around the world. They are far from strangers.

American flags fly at half-staff this week, as if our country needs a reminder of a horrific behavior already ingrained in our culture for decades. My own reminder is my inability to adequately express my myriad feelings today. Perhaps the writings of my fellow bloggers will bring me solace.

Speaking of other writers, my thanks to Feeding On Folly, who re-posted Mitch Teemley’s “The 32 Second Killing Spree” (read it here). Mitch’s post narrows the issue to the specifics we need to consider and the questions we must answer. Here’s one answer. Good and evil will always coexist, but we have to find a way to tip the scales a little more towards the good. If only for them.

I’ll be back next week, less troubled and a little more hopeful. At least, that’s the plan.

Slush Fun

In the last few years, it seems every other corner in Colorado Springs sprouts a newly built “Kum & Go” gas station. Kum & Go’s bright red-and-white oval signs beckon consumers to plentiful pumps and come-hither convenience stores. Kum & Gos are clean and spacious, with competitive fuel prices. Started in Iowa by Krause Gentle Co. (hence the “K” and “G” in the name), Kum & Go operates 400 stores across 11 Midwestern states; rapidly adding more. They’re even gobbling up unwanted locations of my favorite childhood hangout: 7-Eleven.

7-Eleven, of course, is the remarkably resilient convenience store of the baby-boomer generation and before. 400 stores is a drop-in-the-bucket to 7-Eleven. Worldwide you’ll find almost 70,000. It’s safe to say 9 of 10 Americans – at some time in their lives – pass under the bright green, red, and orange of a 7-Eleven sign.

7-Eleven roots to 1927, when “Tote’m” Stores launched in central Texas (yes; a totem pole in front of every one). In the post-WWII era, Tote’m rebranded as “7-Eleven” to acknowledge an unprecedented window of operation – earlier in the morning and later at night than most others. Today of course, coupled with gas stations, 7-Elevens keep those doors open round the clock.

Last Thursday – and every year on “7/11” – 7-Eleven offered a free small Slurpee to all who passed through its doors. (I like number-calendar play, don’t you? “Pi Day” = 3.14, “Fry Day” – National French Fry Day = 7/13, and “Star Wars Day” = May the Fourth.) Best Slurpee trivia: its genesis was at Dairy Queen, where a franchisee put Cokes in the freezer and stumbled upon a soda slush he labeled the “ICEE”. 7-Eleven bought the license, changed the name, and the rest is history. Still one of the bestselling drinks anywhere.

This week, I find myself vacationing in the small coastal town where I spent many a childhood afternoon heading to 7-Eleven. I missed out on last week’s free Slurpee, but I went to one of their stores the day after just to have a look. I can’t tell you the last time I’d been in a 7-Eleven but know this: they haven’t changed much in fifty years. You’ll still find an entire aisle of candy. Hot dogs still rotate on heated rollers behind glass, ready for purchase. Doughnuts age in a plastic bakery case. The Slurpee machines grind away towards the back, beckoning with their cups and colors.

I’ll give you five reasons why 7-Eleven was the ideal destination for a tweenager of my day. First, 7-Elevens were located close enough to residential neighborhoods to get there on foot or by bike. Second, 7-Elevens were small; therefore, not intimidating. (A kid-sized grocery store, if you will.) Third, 7-Elevens parked a couple of pinball machines in the corner of the store (I can still hear the “knock” sound when you’d win a free game). Fourth, 7-Elevens had an entire aisle of “coin candy” (dozens of options for your hard-earned penny, nickel, dime, or quarter). Finally, 7-Elevens had Slurpees – the coolest kid drink around.

When I visited 7-Eleven last week, I bought a Slurpee for old time’s sake. Guess what? They’re exactly the same – that slushy mix of syrup, CO2, and water. You still choose from several sizes of paper/plastic cups (although now you can “Big Gulp” if you must have 32 oz.). The drink still rotates and mixes behind that round glass window; a tempting peek at the flavors before you commit. The straws still have that open spoon on the ends. And a Coke Slurpee is still the fan-favorite (I’d choose Cherry were it not for the stained lips). Frankly, the only difference between today’s Slurpee and the one in the 1970’s: you can buy a refillable cup for discounts on future purchases.

Kum & Go also offers a refillable cup – the $50 “gold” for unlimited coffee and soda for a year. But that’s hardly kid stuff nor kid prices. I only go to K & G for the gas anyway. But take my advice and stop into a 7-Eleven again. Buy a small Coke Slurpee (and a hot dog – they’re actually pretty good). The pinball machines are history, and the candy costs a lot more than a penny. Otherwise it’s like a step back in time.
Some content sourced from Wikipedia, “the free encyclopedia”, and the CNN.com article, “It’s 7-Eleven Day…”

Of Rings and Romans

Eggs are a favorite food of mine.  A breakfast plate is hardly complete without a couple of the fried, scrambled, or omelette-d variety. They’re delicious for lunch in an egg salad sandwich, or for dinner in a chef’s salad or a quiche. Don’t forget deviled eggs for a tempting appetizer. Nothing’s unusual about these egg-zamples, but here’s where it gets borderline obsessive. Earlier this week I imagined two sunny-side-up eggs placed flat-side to flat-side (don’t ask me why; I just did). What do you get when you do that? SATURN!

  

Perhaps you missed it on Tuesday, but the planet Saturn made a pageant-worthy appearance in our night sky.  Saturn “came to opposition” (sounds political), meaning Earth made its annual passage directly between the ringed world and the sun; at precisely 11am Colorado Time.  Saturn was closest to Earth at that very moment.  Ten hours hence, when Colorado’s sky was dark enough for stars and such, Saturn was already well above the horizon to the southeast.  At least I think it was Saturn.  Without a telescope, I channeled my most amateur inner-astronomer using handheld binoculars.  All I got was a shaky image of a bright, white pinprick in an otherwise fabric of black.  But I must say, it was a pretty big pinprick.

Saturn is certainly the most distinctive of the eight planets in our solar system (take that Pluto, you dwarf-pretender you).  Stage a planet beauty pageant and Saturn would simply flaunt her colorful rings to win ten out of ten times.  The distant runner-up, Mercury, would get a few sympathy votes for her steadfast “cool under fire”.  Mars would get no votes for her perpetual look of embarrassment.  Earth would be disqualified for serving as pageant host.  It’s Saturn with the sash every time.

There’s more to this heavenly body than meets the naked eye (WHOA; that may be the most risqué sentence I’ve ever written).  Saturn is a big ball of gas – hydrogen, helium – and less dense than water, which means if you threw her in the pool, she’d bob around like a big ol’ beach ball.  She completes a full rotation in ten hours; so fast in fact, her equator bulges enough to make her look like a flattened ball (not very becoming of you, Saturn).  Her glorious rings are circular masses of ice crystals, over sixty feet thick.  Her surface temperature is -300 degrees Fahrenheit, a reward for sitting sixth place from the sun.

All of which paints a not-so-rosy picture (but at least there are rings around the not-so-rosy – ha!).  If you could travel to Saturn (no spacecraft headed that way anytime soon), could stand on her surface (you can’t), and could withstand her “balmy” temps (one helluva spacesuit there), you’d still fly off into space on account of that zippy rotational speed and global shortage of gravity.  You’d probably splat into her pristine rings like a useless little bug. Ick.

Saturn

Saturn gets her name from the Roman god – not goddess – of agriculture and time.  Which begs the question, why am I calling him a her?  (Crud, I have to start this blog all over again.)  Even better, Saturn was also the god of wealth (now we’re talking).  In ancient Rome, the Temple of Saturn housed the town treasury.  And this same Roman god is why we call the first day of the weekend Satur(n)day (you’re welcome for that).  So, let’s review.  One of eight planets is named after you.  One of seven days is also named after you.  You must be one important dude.

And yet, Saturn (the planet or the god – you pick) doesn’t get much love in Earthly culture.  I scoured the web for references (okay; no I didn’t – I just looked up “Saturn” on Wikipedia), and all I came up with was a) a Sega video-game console, b) a discontinued brand of automobiles, c) a rocket booster (just the booster, not the rocket itself), and the annual trophies presented by the Academy of Science Fiction, Fantasy, and Horror Films.  Oh yeah, and a small, unincorporated community in Whitley County, Indiana.  Oh yeah again, and one of the primary characters in the “The Three Investigators” children’s books.  Er, wait, that was Jupiter Jones. Dang it!

Even if Earthly culture dresses down her sexy rings (again with the risqué), I still say Saturn wins the pageant (only now it’s a male pageant and that doesn’t work for me).  If you’re not convinced “he’d” win, consider this last fact.  Saturn has sixty-two moons.  Sixty-two!  Maybe Earth’s moon should head on out and join the party.  Can you imagine the night sky if you lived on Saturn?  The fabric would be loaded with pinpricks (including Titan, the second-largest moon in the entire solar system).  Moons, rings, Roman Gods, weekend days; what’s not to like?  As I said, it’s Saturn with the sash every time.  Now stop playing with your breakfast and get back to work.

Some content sourced from Wikipedia, “the free encyclopedia”, and the Universe Today article, “Ten Interesting Facts about Saturn”.

The Fourth on the Fence

America’s Independence Day celebrations go full-on patriotic today, including a plethora of centuries-old traditions. Barbecues and fireworks. Downtown parades with marching bands. Baseball, apple pie, and ice cream. Flags, and countless costumes of red, white, and blue. Another round of Nathan’s Famous Hot Dog Eating Contest. These are the images consistent with America’s 243rd birthday party. But tennis shoes and tanks? Nope; not what I had in mind.

Photo by Nike

I’m referring to recent headlines, of course.  Nike – in an obvious nod to Independence Day – produced a limited-edition running shoe with the “Betsy Ross” on the heels (the version of the American Flag with a circle of thirteen stars on the field of blue).  The shoe would’ve made it to hundreds of feet were it not for concerns voiced by activist (and Nike spokesperson) Colin Kaepernick.  In response, Nike immediately recalled the shoe.  In response to that, the state of Arizona withdrew financial incentives for the construction of Nike’s latest manufacturing plant.  In response to that, the state of New Mexico created a political fence at the NM/AZ border, inviting Nike to “come on over”.  “Betsy Ross” instantly became a hot topic on Twitter.

Photo by Andrew Harnik – AP

As for the tanks, President Trump requested “reinforcements” for the “Salute to America” parade and flyover in Washington D.C.  In a nod to the U.S. Armed Forces, parade-goers will enjoy a convoy of loud-and-proud servicemen and women and their vehicles.  I can’t think of anything more patriotic: a fortified Independence Day parade in our nation’s capital hosted by the leader of the free world.  But like the Betsy Ross shoes, we have controversy.  D.C. locals are worried about tank-track damage to city streets and bridges.  More predictably, the progressive left sees President Trump’s actions (and Salute speech) as an inappropriate opportunity for political gain.  In response to that, there will be protestors and flag-burners galore.

My Independence Day childhood memories have nothing to do with flag-burning, let alone tennis shoes and tanks.  Our family would trek to the beach in Southern California full of pride and patriotism.  We’d spread blankets on the sand at dusk alongside thousands of others, with a couple of buckets of Kentucky Fried Chicken for dinner.  My brothers and I would run around in circles with sparklers.  When it got dark enough we’d enjoy the fireworks erupting from a nearby pier.

As a teenage boy – and budding pyrotechnic – Independence Day was all about the fireworks.  My dad would purchase a large “Red Devil” assortment and we’d set them off on the beach.  My favorites included “black snakes”, “ground-spinners”, and “fountains”. (Alas, I never experienced the machine-gunner thrill of hoisting a Roman Candle.)

When my own children were young, I delighted in our local (and thoroughly hokey) Independence Day parade.  Our supermarket participated with a group of dancing, shopping-cart-wielding cashiers.  Our dentist shamelessly advertised on a float with a giant toothbrush. But our son carried the flag as a Boy Scout and our daughter rode her pony as part of an equestrian team.  Later in the evening we’d gather at the shore of the nearby lake to watch the fireworks display, fully funded by donations to the local fire department.  Small-town America at its best.

Like any other living, breathing American, I have my opinions on the tennis shoes and tanks.  I don’t think Nike intended to dredge up Revolutionary War-era civil liberties simply by displaying the Betsy Ross on its products.  I don’t think President Trump did anything more than exercise the privilege of the office by serving as host of our nation’s capital’s celebration.  In both cases, I think digging for dirt below the surface only makes things dirtier.  I’d wear the shoes or attend the Washington D.C. bash without an iota of self-consciousness.  I’d simply be an American celebrating our Independence Day.

Nike defended its shoe recall by claiming it’s “proud of its American heritage”, but worried the Betsy Ross would “unintentionally offend and detract from the nation’s patriotic holiday”.  President Trump’s advocates said he’s “… not afraid to buck convention and put his own twist on these types of events”.  How about we get off the fence, take a step back, and remember what we’re celebrating?  America’s birthday deserves more than focus on yesterday’s regrettable events or today’s relentless politics.  Perhaps – just for a day – we could be the “United States” of America once again.

Cooler Water Cooler

In tiny Beaver, Utah – aside the I-15 and just south of the I-70 juncture, you’ll find a Chevron gas station (still) offering full-service at the pumps. Well, sort of full-service. You fill your own tank, and as soon as you do, the attendant comes over and cleans your windshield. He also checks under the hood. When all’s said and done, he doesn’t charge you extra nor will he accept a tip. It’s a nice throwback to a time when self-service was the exception. But these days we do just about everything for ourselves, don’t we? Including bottling our own water.

I have to admit; this is a new one on me: filling my own water bottle from a public dispenser. Sure, I already know the drill at the gym (just before I navigate the zoo of torturous cardio equipment). My gym’s water machine beckons me to place my bottle under the spout, auto-fills to within an inch of the top, then magically shuts off before overflowing. There’s even a digital counter tracking how many plastic water bottles we avoid in the process. Last I checked, my gym’s counter was into the several hundred-thousands.

Just this week – the “new one on me” – I noticed the same setup in the airport boarding lounge in Los Angeles.  Two self-service machines are built into the wall adjacent to the restrooms.  In the short time before my flight, at least three dozen people lined up and filled up, as if they’d been doing this for years.  I earn the old-timer label for thinking there should’ve been a drinking fountain on the wall instead.  Or a pay phone.

Like the full-service treatment in Beaver, Utah, self-service water dispensers are free of charge.  But that’s about to change, if you believe a recent Wall Street Journal article.  The water products of Coca-Cola (Dasani, Smartwater, Vitaminwater) or Pepsi (Aquafina, Life Water, Evian) may be your thing, and you’re about to get them – for a price – through self-service water dispensers.  For a little more cost, you can even carbonate your water or add fruit flavoring.  Safe to say, “plain water” (i.e. the brand-less, cost-less, out-of-the-tap option) may soon be hard to find in public places.

Now then, the facts.  Water is consumed by the (plastic) bottle more than any other beverage except soda.  America alone accounts for 42.6 billion bottles a year (the world: 200 billion bottles).  That spills to thirty-two gallons/person/year.  The cost?  $100/person/year.  You forgot that line item in your personal budget.  Put it just below the cost of your Starbucks habit.

Here’s another breakdown of the beverage.  Americans consume 2.2 million bottles of water every day, or 90,000 every hour, or 1,500 every minute.  No wonder proprietary self-service machines are the latest trend in airports (and just about every other place where people gather).  There’s a serious market for brand-name H20, and the manufacturers know today’s eco-friendly consumers prefer to drink from their own bottles.

[Nagging Thought for the Day:  There are more than 125 brands of bottled water across the globe; 125 unique recipes for a drink with essentially two ingredients.  What makes one different or better than the next?  For that matter, with reasonable filtering, what makes one different from the fill you can get from your taps at home?]

I wish I’d thought of self-service water dispensers myself (I also wish I’d “invented” bottled water).  I’d be drinking in the riches. These days, “dispensed” water is psychologically preferable to “tap” water, even though some calculations put it 2,000 times more expensive.  Are we just suckers for brand names?  Hey, maybe I’ll invent brand-name oxygen.  Oh wait – that ship already sailed…

Acqua di Cristallo

Here’s one more stat to quench your data thirst.  The most expensive of those brand-name waters – Acqua di Cristallo – costs $60,000 a bottle. The elixir (“water” doesn’t sound rich enough), is sourced from France and Fiji, comes in a 24-karat solid gold bottle, and contains a small sprinkling of gold dust.  Acqua di Cristallo might as well be advertised as a panacea.

Lucky for you, maybe one day Acqua di Cristallo will be offered through public self-service dispensers.  Might want to call your credit card company and increase your limit.

Some content sourced from the Wall Street Journal article, “Coke and Pepsi Want to Sell You Bottled Water Without The Bottle”, and the CreditDonkey article, “Bottled Water Statistics: 23 Outrageous Facts”.

American Hollow-Day

Last Friday was a hugely important day in America! It was so hugely important I couldn’t sleep the night before! I got up twice hoping it was already morning. I stared at the numbers on the bedside clock, willing them to go faster. Finally, when dawn’s early light beckoned, I leaped out of bed like a child on Christmas, dashed down the hall, and stepped into the laundry room. I was brimming with anticipation!  And there, standing patiently in the corner, tightly furled since last Independence Day: our American flag.  Quick as a mouse, I ran her out to the front deck and hoisted her in the most prominent place I could find. Then I took a few steps back and placed my hand over my heart.  To no one in particular I exclaimed, “Happy Flag Day!”

Poor Flag Day – she’s an underappreciated holiday.  She comes and goes with no more fanfare than pre-printed words on the June 14 square of a wall calendar.  She doesn’t even rate a Hallmark card.  She yearns to be a real holiday like those ten federal ones.   She wants to believe the events of my first paragraph actually happened.  But let’s get real.  In our house, the only excitement last Friday was knowing the weekend was at hand.  I slept without interruption the night before.  I didn’t get up at dawn.  And our flag remained furled in the corner of the laundry room, knowing its only chance to see the light of day would be July 4th.

Which is all to say, I’m missing the point of Flag Day, at least in this country.  Wikipedia devotes two tiny paragraphs to its Flag Day article, beginning with the words, “A flag day is a flag-related holiday…” (promising start, no?)  But at least they go on to say, “…a day designated for flying a certain flag…”, and, “…a day set aside to celebrate a nation’s adoption of its flag.”  Here in America, we do neither on June 14th.

Apologies to Troy, NY (whose Flag Day parades draws 50,000+ spectators) and Waubeka, WI (which claims to be the founding city of Flag Day and also has a parade).  The residents of those towns surely had a “banner celebration” last Friday.  The employees of the Betsy Ross House in Philadelphia probably took the day off as well.  But for the rest of us, it was just another June 14th, conspicuously calendared halfway between big-boy holidays “Memorial” and “Independence”.

Don’t get me wrong – I think America’s flag is supremely appreciated.  She flies above any government facility, sports stadium, or other big-time gathering in our country, and she always gets the highest position on the pole (except you, Texas).  She shows up on a billion first-class postage stamps.  She’s decorates the top of Mt. Everest and the moon.  And on Independence Day, she’ll be raised more times than any other day.  Which makes Flag Day seem, well, redundant, doesn’t it?

         

If we’re to truly embrace this overlooked holiday in America, I suggest the following from now on: 1) Your June 14th breakfast must contain some combination of red, white, and blue foods (i.e. cherries, blueberries, Pop-Tarts in a pinch).  2) Your June 14th outfit must contain the colors of the American flag (or at least one of those classy little lapel pins).  3) Unfurl and raise the flag at your house or place of business – and won’t it be cool to add “unfurl” to your vocabulary for a day?  4) Hail a cab or a friend, so you can say you “flagged them down”.  Actually, disregard that last one.

I’ll grant one exception to my efforts to boost the significance of Flag Day.  If you happen to live on a flag lot, you don’t have to do anything at all.  You’re celebrating by default!  But you might consider coloring your property appropriately.  Wouldn’t that cause a stir in the plane flying overhead?

Look forward, not back.  Independence Day is only two weeks from today.  Dust off your flag after all.

Flight of the Humble Bee

Travelling to faraway places – weeks at a time – sprouts a dual bloom of stress and excitement. The stress buds from the interruption of life at home; the need to keep things clicking and intact while away. The excitement buds from the unknown of what lies ahead; the anticipation of new sights and experiences. My keyboard tap-tap-tappings come from one of those faraway places today; Northern Europe, but it’s not my destination I’m keen to talk about. Instead I’m drifting a few days back to the start of the trip, to my outbound flight from Denver to New York. There, in a moment of rarefied air, I mingled for a few hours as a first-class passenger.

First Class. You know – the initial several rows on the airplane, dripping with white tablecloths, champagne flutes, and fluffy pillows. The wider, more comfortable seats. The dedicated flight attendant. Complimentary drinks, WiFi, movies, and magazines. Sounds so clean and expensive, with an almost regal attitude about it, don’t you think?

But what if I said, nein? What if I told you my first-class experience rated – yes – better than coach, but only with the slightest of differences? Wouldn’t you want to know why?

For starters, let’s deplane and go back to the terminal. A first-class ticket entitles you to a dedicated always-short line at the check-in counter. You already know that. Me, I missed that line. Whether the signage was on its morning break, or the harshly voiced commandant-of-the-queue distracted me with her “line up he-ah!”, or “print your boarding pass he-ah!”, or “do not leave your luggage he-ah!” (add German accent), I missed first-class check-in. Me and the “coachies” dawdled together in the snaky commoner line for a good forty-five minutes instead.

Fast-forward to the wait at the gate. My wife shrewdly pointed out the “Delta Club”, which I assumed was an exclusive members-only hideaway. Turns out, a business-class international ticket (i.e. the only reason I got first-class on the domestic leg) gets you and I access to the Club. Through a set of dark, imposing doors, past a couple of guards (who really do “guard”), we were treated to a light-but-no-cost breakfast buffet, comfortable chairs and tables, and blissful quiet (except for the gent next to me with the persistent cough). I hereby admit, the Delta Club was a sweet perk of first-class, if only to hang with less rats in the airport maze.

When a flight is even slightly delayed, and the passengers have nowhere to escape to outside of the boarding lounge, the ensuing chaos is a predictable study in human nature. No matter what kind of ticket you hold, “pre-boards” walk the plank first (defined as anyone needing extra time to get to their seat). After, Delta welcomes a mix of military, first-class (me!), and “Sky Priority” frequent flyers. But here’s the thing about rats. The line to board the plane is hopelessly windy and long, snaking between the walls of the concourse and the rows of boarding lounge seats. Try pushing to the front of the line – first-class ticket frantically waved above your head – when you’ve been standing in the back. Not-so-nice stares from other rats.

After taking my seat in 2a (or spoken with attitude, the second row), the complimentary glass of orange juice or champagne (or both please – mimosa!)… never materialized. Then I realized why. The logistics of serving drinks in first-class is virtually impossible when all the coachies board down the same aisle. No, this was not one of those planes where you “turn left” for first-class and “turn right” for everything else. One door. One aisle. All rats in the same maze after all.

<Cue disconsolate, sad music – solo violin or muted cello.  First-class is dying on the vine.>

How about breakfast? First-class meals are pre-ordered – on-line. That’s cool. Choose from blended steel-cut oats/quinoa with fruit, or an egg/cheese souffle with chicken sausage. My wife chose one and I chose the other – borderline-healthy airplane food requiring forks and knives! Not only that (insert smirk), turbulence prevented the flight attendants from serving anything in the main cabin, not even so much as a glass of water. Hope y’all bought some pre-packaged self-serve snacks before you boarded.  Ha!

But there it is. Attitude. Just when I think I can comfortably digest my first-class privilege; attitude rears its ugly head. Suddenly the passengers in row five and beyond are – ahem – somehow lesser. Not right. Time to pull my head out of – ahem – the clouds, and drift back down to reality. First-class may start out a little sweet, but the aftertaste can be a little bitter. Better to take my rightful place with the coachies from now on.

Toasty of the Town

College and professional sports offer the perfect environment for several strange team mascots. Here in the U.S. of A, a bear or tiger or some other animal just doesn’t make the cut anymore. Instead, we have a wide assortment of weirdos: “The Tree” (Stanford University), “Blue Blob” (Xavier University), “The Phillie Phanatic” (Philadelphia pro baseball), and “Whatizit/Izzy” (Atlanta 1996 Summer Olympics). If you prefer downright creepy, look no further than “King Cake Baby” (New Orleans pro basketball). The Pelicans just won the #1 pick in this year’s NBA draft. They should keep King Cake in the closet ’til they sign Zion Williamson.

       

   

I’m an avid sports fan, so coming up with these examples was a no-brainer. I could add another dozen without too much thought. But even the weirdest of these characters – take your pick – couldn’t prepare me for a local newcomer, debuting next month alongside our minor league baseball team, the Rocky Mountain Vibes. Meet “Toasty – the fun-loving S’more“. You heard that right – a dancing, cheering S’more.

“Toasty”

Salmon and maple syrup?  Incompatible.  Grounds for divorce?  Irreconcilable.  Oil and vinegar?  Immiscible.  But a S’more and baseball?  Super-duper immiscible!

The Rocky Mountain Vibes – formerly the Helena Montana Brewers – must have a twisted front office.  I’d like to meet one or two of their decision-makers.  Consider the five finalists in their “name-the-team” contest:

  1. Colorado Springs Happy Campers
  2. Colorado Springs Lamb Chops
  3. Colorado Springs Punchy Pikas
  4. Colorado Springs Throttle Jockeys
  5. Rocky Mountain Oysters

If these are the finalists, I don’t want to see the rest of the entries. Happy Campers and Lamb Chops?  What the heck is a Punchy Pika?  And for those of you unfamiliar with a Throttle Jockey or Rocky Mountain Oyster, click the links at your own risk.  I repeat, at your own risk.  Don’t say I didn’t warn you.

With a passing degree of intelligence, the Vibes nixed all five finalists and came up with their own choice.  They claimed “Vibes” was something of a spin on “Happy Campers”; that euphoric feeling experienced in the Colorado outdoors.  Whatever.  Even without the reference, it’s a pretty good name.

Otherwise, this baseball team goes off the rails.  The Vibes’ major-league affiliate is the distant Milwaukee Brewers (not the Colorado Rockies right up the road in Denver).  They have five team colors – can’t wait to see those perky uniforms – “rubine” red, navy, gold, sky blue, and tan.  They’ve never, ever won a minor league title.  And then there’s that mascot.  I can’t get past it; a dancing, cheering S’more?  And then you had to go and name him “Toasty”?

If we’re just talking S’mores as a dessert – remove the Vibes – we’d be having a whole different conversation.  I love a good S’more.  Er, qualify that; I love a good S’more for about ten minutes.  Then I’ve had enough for the next six months.  It’s like those plate-sized German apple pancakes you gorge on at carnivals and amusement parks.  They sound good and smell good, but you pay too much for one and you’re feeling sick after just a couple of bites.  Don’t forget to wipe all that powdered sugar off your face.

S’mores are a basic, fun dessert.  Like the wheel or the hamburger, the origin of the S’more is debatable.  The most credible story in my book: a recipe published by the Campfire Marshmallow company back in the 1920’s.  Since then S’mores have been a favorite of the Boy Scouts and Girl Scouts (or just about anyone with graham crackers, marshmallows, chocolate bars, and a nearby campfire).  You can order a S’mores Frappuccino at Starbucks. You can even purchase an “Electric S’mores Maker” on Amazon.

With no lack of embarrassing small-town flair, Colorado Springs has completely embraced Toasty’s upcoming debut.  A handful of local diners want you to “Vote for Your Favorite ‘S’more'”, with the following choices (restaurant names omitted in a desperate attempt to save their reputations):

  1. S’mores cheesecake bar (“healthier” with GF graham crackers!)
  2. “Sweet Victory” Tableside S’mores (including mini-campfire!)
  3. Smoky S’mores Cannoli (apologies to Italy)
  4. Savory S’mores Lamb Chops (no comment)
  5. S’mores Pancakes (i.e. dessert for breakfast)
  6. S’mores Florentina (with rum flambé, naturally)

Mark your calendar – August 10th is National S’mores Day.  You’ll probably get a free one if you’re watching the Vibes at the ballpark that day.  As for me, I’ll be sitting at home lamenting our former minor-league baseball team, the Colorado Springs Sky Sox.  I’ve already forgotten the Sox mascot. Pretty sure it wasn’t a dessert.

 

Some content sourced from the Springs Magazine article, “Toasty S’mores Tasting Contest”, and Wikipedia, “the free encyclopedia”.

Poultry Par Excellence

Among its endless and varied topics, Wikipedia includes a list of “notable chicken restaurants” (just about all of them U.S.-based). In the fast-food subcategory alone, you find over 75 fowl food-stops. I recognized about one in ten as I scanned the list, including Bojangles’, Bush’s, Church’s, El Pollo Loco, KFC, Popeye’s, Raising Cane’s, Wild Wings, and Zaxby’s. That’s a lot of drive-thru chicken. Yet put ’em all in the back seat, because I side with those clever Holstein dairy cows, begging me to “Eat Mor Chikin”.  And I do eat more – at Chick-fil-A.

As the kids morphed from teenagers to adults, fast food pretty much disappeared from our eating-out options.  Starbucks aside (because coffee is the elixir of life), we stopped navigating the circuitous drive-thru’s of McDonald’s and the like.  Our palates demanded better and healthier.  More appealing sit-down options beckoned on every street corner.  But Chick-fil-A stubbornly persisted in the mix, as if waving a banner with the words, “Exception To The Rule”.

Dwarf House – Hapeville, GA

No matter how you label it, there’s a lot to like about Chick-fil-A.  For one, it’s the great American success story.  Its origins trace back to founder S. Truett Cathy, and a 1960’s-era restaurant near Atlanta called Dwarf House.  Its popularity swelled through twenty years of growth in shopping mall food courts. Its first free-standing restaurant opened in 1986.  Today, you’ll find more than 2,400 Chick-fil-A’s scattered across the continent, including a prominent three-story location in mid-town Manhattan, and several in Toronto, Canada.

It’s all about the food, of course.  Chick-fil-A’s most-ordered entree – the classic chicken sandwich (breaded, with pickles and a butter-toasted bun) – is a recipe unchanged since its inception fifty years ago.  The signature waffle fries accompanying the entrees are the most popular item on the entire menu.  And Chick-fil-A’s lemonade and milkshakes have a devoted following all by themselves.  Some patrons cruise the drive-thru for nothing but the drinks.

The Chick-fil-A’ “classic”

There’s more to like about Chick-fil-A.  Their brand of customer service is exceptional.  Chick-fil-A is the only restaurant I know where you’ll hear the words “my pleasure” in exchange for your “thank you”.  Between your order, payment, and the window itself, you’ll probably get “my pleasure'” three times in a single drive-thru.  That kind of courtesy never gets old.

American Customer Satisfaction Index (ACSI)

How about the numbers?  Chick-fil-A is the third-biggest U.S. restaurant chain ranked by sales (behind only Starbucks and McDonald’s).  Their sales have quintupled in the last ten years, to over $10.2 billion.  Chick-fil-A’s market share among fast-food chicken restaurants hovers around 33%.  Their nearest competitor – KFC – is a distant 15.3%.

Here’s one more reason to love Chick-fil-A: they’re closed on Sundays (as well as Thanksgiving and Christmas).  In the company’s own words, “Our decision to close on Sunday was our way of honoring God and of directing our attention to things that mattered more than our business.”  No matter the faith angle, you have to respect a restaurant giving its entire workforce the day off once a week.  Not to mention, a closed Chick-fil-A just makes the heart grow fonder.

A recent Wall Street Journal (WSJ) profile on Chick-fil-A shows they don’t mess with success.  McDonald’s regularly tests its patrons with trendy offerings (“Bacon Smokehouse Burger”).  Burger King reinvents itself with its upcoming “Impossible” (veggie) Whopper.  Meanwhile, Chick-fil-A maintains a little-changed menu of what’s been selling for decades: responsibly sourced, domestically produced, no-filler-no-preservative chicken.

At the conclusion of the WSJ article, I found one hundred reader comments about Chick-fil-A.  I scanned half of them, and every last one was positive.  That’s a first for me.  In today’s cynical world, 100% positive feedback may be the most telling statistic of all.

Final factoid.  For all my allegiance to Chick-fil-A, I must admit I didn’t know the origin of the name – until now.  Go figure, it’s just a mash-up of “chicken fillet”.  And the “-A”?  “Grade A”, a subtle nod to the quality of the Chick-fil-A product.  No wonder those cows push you to lay off beef.  They’re offering chicken par excellence instead.

Some content sourced from the official website of Chick-fil-A.

Hot Little Numbers

Yesterday, I became reacquainted with “hack” – a harsh bit of a word.  On the one hand, hack is when you take big chops into a tree with your ax.  Nothing wrong with that. Hack is also whether you can cope with a given situation (i.e. “can you hack it?”).  Nothing wrong with that either.  But then again, hack is uncontrollable coughing caused by a bad cold.  Or even worse, hack is breaking into a computer or account, with not-so-nice intentions.

I experienced not-so-nice hack yesterday.  My wife and I are waging war with a cold we’ve had since Easter.  Together we’re coughing up a storm (sounds of thunder).  More to the subject at hand, our bank left a tidy little message on our answering machine last night. “…do we have reason to suspect fraudulent charges on our Visa card?”  So, I logged onto our account and scrolled down to the last couple of days of activity.  There the little devils hid – six small charges, all for the food-delivery service “DoorDash“.

Have I ever used DoorDash? (No.) Do I even know what DoorDash is? (I do now.) I have no use for DoorDash, nor them for me.  We live in the country; wide, open spaces in every direction.  The only way we get pizza delivery is to agree to meet the driver halfway.  The only way we get trash service is to pay “fuel surcharges” on top of the monthly bill.  We’re too far out for DoorDash.  Just for grins, I entered our address into DoorDash’s website and up popped my options.  Cool!  For thirty days I get free service on delivery orders above $10.  Not cool – I have zero nearby restaurants offering DoorDash.  Guess its pizza for dinner again tonight.

Data Source: FTC Consumer Sentinel Network Data Book 2016

But I digress.  Back to the hack.  To my bank’s “credit”, they handle minor fraud efficiently.  They noticed the hack before I did (bless their computer algorithms).  Once I called back and denied any knowledge of DoorDash, they blocked my card and promptly dropped a new one into the mail.  A few days from now, I’ll be off and charging again, the only real inconvenience being to update my linked accounts.

I wish I could leave it at that.  After all, this incident won’t cost me a penny.  Those who pay annual fees and interest charges unknowingly pay the cost of credit card fraud as well ($40 billion every year).  I just can’t get past the fact someone out there enjoyed six free DoorDash deliveries courtesy of my credit.

The scammers are winning this game hands-down. A physical credit card allows crazy-easy access to its critical information.  Take your pick as you regularly surrender your data: 1) through your phone, 2) through your computer, 3) through self-service devices (i.e. gas pump, ATM), and 4) by simply handing over your card at a place of business.

Left: actual card slot. Right: Skimmer data-collection “cover”.

My DoorDash friend picked up my numbers through one of the last two ways – I’m sure of it.  I never give out my credit card over the phone, and the websites I use have some form of verifiable security.  Alas, self-service devices and handing over cards are no-win situations.  With the former, you encounter skimmers (discrete data-collection devices placed over card readers).  With the latter, you risk the merchant or waitstaff copying your numbers when out of sight.  They probably use a skimmer as well.

The only real solution to credit card fraud – sad to say – is not using the card at all.  Pay for your gas with cash.  Write a check for the cash you would’ve taken out of the ATM.  Technology is improving the situation (i.e. Apple Pay, table-side pay systems), but until these approaches become the norm, you’ll continue to deal with situations where your card goes out-of-sight.

Frankly, I’m not asking for much here.  All I want is my bank to collar my DoorDash friend and let me know he/she faces the consequences of their actions.  But I know my little scammer is not worth their time.  Instead, he/she keeps getting free food, and annual fees and interest rates tick up a little bit more.

My brand new Visa card arrives later in the week.  I’ll activate it and update my linked accounts.  The inconvenience to me amounts to less than thirty minutes.  But the annoyance of it all – well – that feeling lasts a whole lot longer.  I just hope, by the time DoorDash gets to my neighborhood, I’m no longer perturbed and willing to give it a try.

Hope they’ll take cash.

Some content sourced from the March 2019 Upgraded Points article, “The Best Ways to Prevent Credit Card Fraud & Theft”.