Tag Archives: Southwest Airlines

Center Peace

Let’s admit to one of the unspoken axioms of commercial air travel, shall we?  When it comes to flying, we do everything we can to avoid sitting next to a stranger. In an open-seating approach like Southwest Airlines, it’s all … Continue reading

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Manipulation Games

In April of last year Starbucks modified its customer loyalty program, linking reward “stars” to dollars spent instead of store visits. Where previously you nabbed a free coffee for twelve trips to the cash register, you now need a total … Continue reading

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