Feeling Better by Phone

My wife is recovering from a nasty eye infection, one where I’ve lost count of the visits we’ve made to the doctor and the pharmacy. She’s taking prescription eye drops and a strong antibiotic, and covers her eyes with hot compresses instead of her usual contact lenses. We’re hoping today’s appointment is the end of this ordeal. Odds are however, all of our scurrying around won’t be necessary in a year or two. Instead, my wife will simply seek relief from a digital prescription.

You knew it was coming.  The FDA approved the first smartphone app designed to address a diagnosed medical condition, and it’ll be ready for download in just a few months. Rejoyn (don’t ask me where they come up with these names) is a digital prescription designed to combat depression.  The patient’s six weeks of self-administered tapping and typing trains their brain back to a healthier state.  Or at least, that’s what’s supposed to happen.

My first thought here was, an app used to address a diagnosed medical condition sounds kind of silly, like playing Tetris or something.  But then I realized a prescription of Rejoyn would be one less dose of drugs.  Pills removed from the equation is a good thing.  But then I read how the results of a Rejoyn beta group were no more successful than those of a group prescribed a sham app.  Finally, Rejoyn only works in conjunction with a regimen of traditional medication.

You can see why I’m struggling with the concept.  I mean, you still have to take the meds you were already taking and there’s no guarantee the app will improve your condition.  So why invest the time and money in your phone?  According to an authority from the Division of Digital Psychiatry (which couldn’t have existed even ten years ago), “If the benefits are minimal but the risks are [also] minimal, perhaps there’s no harm in trying it.”  Does that strike you as a glowing endorsement of the technology?

Rejoyn is the beginning of a wholly different approach to healing.  One of these days you’ll find yourself at the pharmacy looking to fill a prescription, and instead of a receiving a bottle of pills you’ll hand over your phone for a download.  Then you’ll go home to your couch and – doctor’s orders – spend more time on your phone than you already were.  Oh, the irony.  Experts say spending too much time on your phone causes depression.  Now, the cure for that depression will be to spend more time on your phone.

A digital prescription gives a whole new meaning to “overdose”.  What happens if you indulge in twelve weeks of screen time instead of six?  What if you get so addicted to your electronic cure you can’t pull your eyes and fingers away from the screen?  Will the app timeout after so many uses, forcing you to plead with the pharmacy to “renew your subscription”?

Don’t overdo it!

Then there are the side effects.  Headaches, loss of sleep, loss of appetite; maybe the same ones you’d experience if you took a pill instead.  Maybe the same ones you experience from any use of your phone.  And what about your email, social media, and games.  Will they be neglected because of all the time you spend on Rejoyn?

Electronic medication is a novel concept, I admit.  It’s like having an IV drip of something that makes you feel great, only it’s “wireless” and you don’t need the nurse to give you a dose.  You have a little doctor right there in the palm of your hand.  But is that little doctor really going to make you feel better?

There is one indisputable positive to a digital prescription.  If you fill your meds at a grocery store pharmacy you’re going to save money.  After all, those fifteen minutes while you wait for the pills to be bottled are spent wandering up and down the food aisles.  A digital prescription can be downloaded instantly.  Now you’ll no longer buy the impromptu groceries you never needed in the first place.

Some content sourced from the CNN Health article, “FDA clears first digital treatment for depression…”

What’s ‘appening with Dining Out?

After moving our daughter into her college apartment last Saturday, we offered to take a group of her friends out to a local restaurant to celebrate the beginning of the school year.  The place we chose did not allow for table reservations but did offer call-ahead seating.  Thus did our party of ten arrive during the busy dinner hour and was seated less than ten minutes later.  It’s fair to say this call-ahead experience was entirely pleasing to the palate.

58 - palate

Call-ahead seating is an interesting concept to me.  It’s somewhere between a full-on reservation and simply showing up for dinner.  The restaurant puts you on a list when you call ahead, and then you’re given the next available table after you arrive.  In essence, call-ahead mitigates the restaurant’s risk of the no-show reservation.

Call-ahead feels entirely dated if you use OpenTable, of course  With OT you’re limited to the restaurants supported by the app, but you’re also given the convenience of choosing cuisine, location, menu, and time; right up to the moment you walk through the door.  OT’s website boasts “seating more than 20 million diners per month… across more than 38,000 restaurants”.  Clearly the new-age approach to restaurant reservations has arrived.

But is OpenTable also dated?  With a little research I was amazed to discover several other companies changing our approach to dining out.  Consider the following:

NoWait allows you to add yourself to the wait list of a restaurant that doesn’t take reservations.  NoWait is like having someone stand in line for you, with the convenience of knowing when that person gets to the front of the line.  Hence you can shop or have a drink nearby instead enduring the crowding and impatience of the restaurant’s waiting area.

Rezhound and TableSweep are boosters for OpenTable.  They scan OT for newly-released (cancelled) reservations, then notify you by text or email with what they find.  You have to jump over to OT to actually book the reservation (be quick!), but it’s a great concept if you’re in the habit of waiting for last-minute seats at popular restaurants.

Table8 is designed for the more upscale dining experience.  Table8’s restaurants set aside a fixed number of peak-time tables every night.  You can reserve any available table at a Table8’s restaurant for free, or reserve one of the “set-aside” tables for a fee if there are no other tables.  Again, last-minute seats at popular restaurants, as long as you’re willing to pay a little extra.

Settle allows you to book a table, pre-order your food, and pay for your meal on your phone.  I’m not a fan of Settle’s time-saving tactics.  I think the moments perusing and discussing the menu is part of the fun of dining out, not to mention the brief relationship with your waiter.  If saving time is your objective, just get your food to-go.

Shout borders on the absurd.  Shout is the ticket-scalper’s approach to restaurant reservations.  For a fee negotiated with the “seller”, you the “buyer” can purchase a hard-to-get restaurant reservation, or pay the seller to wait at a given restaurant until your name is called.  Really?  Is the restaurant that good and your time that important?

To end on a humorous or horrifying note (take your pick), Happy is marketed as the do-it-yourself happy-hour app.  Walk into a bar, cue the Happy app, and a timer starts a 60-minute countdown: to enjoy whatever 2-for-1’s or other specials the bar has to offer.  So now you can get extra drinks any time of day.  Just remember, you only have an hour.  On your marks… get set… DRINK!