Ambassador Aspirations

Wedding anniversaries call for a celebration in one form or another.  My wife and I default to dinner out and exchanging store-bought cards. This year however, we threw caution to the wind and splurged on three days at the beach, at one of those resorts where they put a price tag on every little thing. It was meant to be the proverbial toast to our almost forty years of marital bliss. But right out of the gate I had to wonder if dinner and a card would’ve been the smarter choice.

Ocean-front room… has a nice ring to it, right? Somehow I shooed the practical angel off one shoulder in favor of the carefree one on the other and just booked it. I figured the extra cost would be justified by endless views of the horizon, easy walks on the beach, and ocean waves to lull us to sleep. At least that’s what I had in mind as I approached the front desk.

No sooner did I present my driver’s license and credit card when “Paula” (per the name tag) said, “Can I hang onto your cards a sec, Mr. Wilson? I’ll be right back.” Without waiting for an answer she disappeared behind a closed door. Minutes passed. Then tens of minutes. The growing line of check-in guests behind me was stressful, but more to the point what the heck was taking Paula so long? Was I about to be arrested and dragged away in cuffs? Was my credit card getting shredded to little bits? Was Paula really a front desk employee or someone who was already out the back door with visions of identity theft?

My fears were interrupted when the closed door opened and out strolled a more important-looking person – “Kevin” from Guest Services.  Kevin asked if I could “step aside for a personal conversation”. So we moved beyond earshot of the other guests and an awkward exchange began.

“So… Mr. Wilson… uh… I don’t how to tell you this so guess I just tell you.  We don’t have any more ocean-front rooms.  I’m very sorry.  We’ve given you and your wife an ocean-view room instead.”

Let’s clarify before we go any further.  Ocean-front and ocean-view (at least at this place) are very different offerings.  “Front” is smack-dab on the dunes of the sand of the beach of the ocean.  Leave the sliding door open and you breathe in salt air and get sand in your hair.  “View” is the room high up at the very back of the resort, with the hotel bars and restaurants in the foreground and the ocean a distant third.

I hesitated ever so briefly before responding to Kevin from Guest Services.  The angel on one shoulder was lacing up boxing gloves while the other was donning a Japanese kimono and parasol for a bow of gentle acceptance.  Neither approach seemed quite right so I split the difference.

“Why don’t you have an ocean-front room, Kevin?  I have the confirmation email right here, showing I made the reservation weeks ago.”

“I know, Mr. Wilson, I know.  We simply don’t have the room, not tonight nor any other night you’re here.  How can I make things better?”

“How can I make things better?”  Seriously?

“You can give me an ocean-front room, Kevin, just like I booked online.  That would make things better.”

“I’m sorry, Mr. Wilson, that’s just not possible.  The best we can do is an ocean view.  Listen, why don’t you and your wife get settled in and I’ll give you a call later?”

So settle in we did, somewhat begrudgingly.  And I’ll be the first to admit the ocean-view rooms at this place were actually pretty nice.  Our windows were centered so we had a panorama of the pools and restaurants, with the waves and horizon just beyond.  Live music floated up from the bar.  It was a pleasing scene from our little balcony.  Now if only we had the king bed we reserved inside of the room instead of two queens.

Ring-ring (er, buzz-buzz)

“Mr. Wilson?  It’s Kevin from Guest Services again.  I’m checking in to see how you like your room.  Getting settled?  Everything okay so far?”

“Well, yes Kevin, it’s a nice enough room, only it has an extra bed.  We reserved a king and I’m looking at two queens.”

Two queens?  Hoo-boy that’s not good.  Can’t say how that happened.  How can I make things better?”

Ignoring his favorite phrase and choosing not to state the obvious, I said, “Look Kevin, we’ll manage with the two queens; don’t worry about it.  But here’s what I want to know.  How does a hotel not have the ocean-front room I reserved and was guaranteed weeks ago?”

Pause.

“Well, uh, Mr. Wilson, I’m not supposed to share this information but I can tell you one of our other guests extended their stay, so they’ve taken the room that was supposed to be yours.”

Extended their stay?  Taken my room?  Must be someone important, like South Carolina’s governor or one of those surgeons at the “Advanced Echocardiography” session in the hotel conference room.

“Yes Mr. Wilson, an extended stay.  In fact, the person who made that request is an ambassador.”

Ah, now we’re getting somewhere.  I knew it!  A political heavyweight.  One of  those who has the power to simply decree and it shall be done.

“An ambassador, huh?  Okay, well that’s something.  From what country?”

“Marriott.”

Excuse me? Marriott?”

“Yes, Marriott rewards.  An Ambassador is the highest level of our rewards program.”

My wife looked it up.  Sure enough, you’re an “Ambassador” if you stay in a Marriott enough nights in a year.  Like, one hundred enough nights.  Me, I stay in a Marriott three nights in a year.  I wonder what the program calls me, “Peon”?  Again my thoughts were interrupted.

“Look Mr. Wilson, I’ve got to get going now, but we’ve added a nice discount to your room rate.  I hope it makes up for the inconvenience.  How can I make things better?”

Man, this guy really wanted to make things better, so I considered my options.  Room service?  Spa treatment?  Round of golf?  Hotel gift shop splurge?  Instead I simply said, “Sure Kevin, make me an Ambassador”.

He laughed.  Then he stopped laughing.  Needless to say, I didn’t get the promotion.

“Thoughtless Driving”

One of the inconveniences of living in a small town is the proximity to airports. In western South Carolina we actually have a choice of six, including tiny Augusta Regional just beyond the nearby Savannah River. But whether Augusta or one of the larger airports hours away on the East Coast, the drive to get there is mostly two-lane blacktop, speeding along and then slowing down through the small towns along the way. Correction. You’re supposed to slow down through the small towns.

Blame it on puzzle apps. My wife and I were just thirty miles into our eastward trek to Charleston International when we hit the pretty-much-forgotten small town of Springfield, SC. The speed limit sign suggested 25 through its residential streets. I chose 38 instead. Okay, I didn’t intentionally choose 38. I simply elected to ignore the laws of little Springfield, in favor of focusing on the puzzles my wife was trying to solve on her iPad. Maybe I missed the speed limit sign, but I did see the spinning blue/red lights on the police car sitting quietly in a church parking lot.

Here’s something all four of my life’s speeding violations have in common. As soon as each of them happened, I pulled over pretty much the moment the cop reached for his lights. My thought process went, “Hey, I’m breaking the law”, followed by “Hey, that cop noticed me breaking the law” and finally, “I think I’ll just pull over immediately and save him or her any further trouble”.

38 mph in a 25; yeah, that’s pretty bad. Totally deserved the ticket. At least it wasn’t another school zone this time. My last two speeding tickets, one in the middle of 1992 and the other around 2013, were earned as I passed by primary schools with loads of children on their playgrounds. Even worse, the 1992 ticket was collected from the driver’s seat of a midlife crisis two-door convertible Alfa Romeo Spider. Bet the cop loved ordering youngish me to traffic school in lieu of the ticket.

Speaking of “in lieu”, my Springfield, SC cop (who had nothing better to do because there’s nothing at all to do in Springfield) gave me a no-brainer choice in settling my flagrant speeding violation. Option 1: Pay the fine as advertised and earn four points against my driver’s license (“Ouch!”) Option 2: Pay an additional 30% on the fine and avoid the points entirely (not-so-“Ouch!”) Maybe Springfield’s not a bad little town after all… even if the ticket mocked my violation with a description of “thoughtless driving”.

Here’s the nice thing about making peace with a speeding violation before the cop even reaches the driver’s side window: you have a pleasant conversation. Officer: Do you know why I pulled you over?  Me: Why yes sir, I do, and here’s my driver’s license and registration. Officer: Okay Mr. David, let me spell out your options here (spells out options).  Me: Why thank you sir, I’ll take Option 2, if you please. Officer: Okay then Mr. David, pay the fine online and enjoy the rest of your day.  Me: And you too, officer!  It was almost as if a friendship was born over a speeding ticket.

I can’t talk about three of my speeding tickets without a mention of the fourth.  I made it through my high school driving years before ever getting pulled over – but just barely. It was on a graduation trip, where my parents loaned me their car and paid for enough gas to get me and a buddy a driving tour of the Western U.S. And right there in the middle of Colorado, streaking up the interstate towards the Rockies, I earned the blue/red lights for the very first time.

I will always remember two things about that first ticket. First, the officer gave me a personal escort to a nearby mailbox so he could watch me mail the check for the violation (no online or credit card option in 1980). Second, I turned to my buddy afterwards and said, “My parents are gonna kill me!”… which wasn’t true at all, but it’s how most teenagers feel after they get a speeding ticket in their parents’ car.

I doff my hat to those who make the effort to plead down a speeding ticket. I also admire those who continue driving after a violation, as if they don’t think the police car in the rear-view mirror intends to pull them over. Me, I embrace the fines for my brushes with the law.  It’s easy to claim accountability when you’ve only had four instances. And for the foreseeable future, I’ll be the most well-behaved driver behind the wheel.  You just won’t find me anywhere near Springfield, SC.

Middling Name

Sixteen years after her debut album Some Hearts, Carrie Underwood released a collection of Christian songs called My Savior, a genre for which her signature was long overdue. My Savior was the perfect companion for the drive to and from Easter church last Sunday. On the other hand, Carrie dabbles in hard-driving, anger-cleansing rants like “Last Name”, which is a convenient segue to today’s topic. What (and why) is your middle name?

Hard to believe, but only 75% of Americans had a middle name in 1970.

Think about it for a sec… when was the last time you used your middle name?  When you pulled out your driver’s license?  Your Social Security card?  When you signed an important document?  Most likely it was for your last airplane ticket.  After all, the name you enter into the reservation has to match the name on the form of identification you provide.

Middle names originated in the Middle Ages (and boy do I love that coincidence). European countries – and much later America – picked up on Italy’s tradition of “double” first names.  Since Italian descendants were often named after parents and grandparents, you had a whole lot of Leonardos and Marcos wandering around.  “Secondary first” names helped distinguish Leo III from Leo IV.  Kind of like George H. W. Bush and George W. Bush.

I don’t know anyone – and I mean anyone – who uses their middle name by way of introduction, let alone conversation.  Outside of family members you might know the middle name of a friend or two but that’s about it.  Whatever practical purpose middle names served seems to have come and gone.

Unless you’re me, of course.  “David Wilson” is about as common as “John Smith” (and the reason you readers will never be able to hunt me down… bah-ha-ha!)  Just how common is my name?  Years ago I joined Hertz’s #1 Club and proudly stated my name at the counter for my first rental.  The agent tapped away and then said, “Sorry, but we have over 400 David Wilson’s in our database.  Could you be more specific?”  Then I gave her my middle name (Scott), to which she said, “Okay, so now I still have five of you”.  Sigh…

Girls = “Marie”, Boys = “James”

Scott was a common middle name back when I was born.  In fact, Scott ranked in the top ten boys’ middle names of the 1960s. (See if your middle name is/was a top tenner here.)  Maybe that’s why my parents chose Scott, because I’m not aware of any ancestors with the name.  Then again, Ancestry.com tells me I’m 12% Scottish.  Hey, my parents could’ve gone with “Scot” instead!

Early in my career, my colleagues and I decided to use our middle names in a desperate attempt to sound cooler.  We started referring to each other by first initial and middle name.  Hence I was “D. Scott” around the office (which sounds oh-so pompous in hindsight).  Didn’t last very long and my signature never changed.  I’ve always been a first-name, middle initial, last-name kind of guy with the pen.

Wouldn’t be as elegant without the “S”, don’t you agree?

Chances are your middle name was given to you because it sounded good alongside your first name.  Such was the case with our oldest son Mark.  We came up blank with middle names when he was born, so my wife got in touch with a college friend, whose husband was also Mark.  Mark Christopher.  The middle name sounded great to us so we promptly “adopted” it.  Not that our Mark will ever meet his namesake.

Speaking of my wife, her middle name is Marie; the same middle name given to both of her sisters (and later on to our daughter).  Marie and Ann are the most popular American female middle names of all time (for the males: Lee, Edward, and Michael).  Check those decade lists again – Marie and Ann were tops in 1950 and again for the next forty years.  Ann dropped off a little after that but Marie continues to be the most popular to this day.

Here in the South, a lot of people combine first and middle names.  Hence, Sarah is better known as Sarah Beth and Billy is better known as Billy Bob.  At least they’re using their middle names.  Some of today’s parents are choosing names like “Symphony” and “Rembrandt” to go in the middle.  As if their kids will actually use those names someday, right?  With that in mind, I’d like to thank my parents for (middle) naming me “Scott”.  Sounds just fine to me.

Some content sourced from The Atlantic article, “Middle Names Reveal More Than You Think”, and the Fox8.com article, “The most common middle names from the last 12 decades”.