Hello, I’m Veronica
The sky is not completely dark at night. Were the sky absolutely dark, one would not be able to see the silhouette of an object against the sky.
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Steal a Card, Any Card
Imagine a carefree Saturday at the mall. You’re shopping with friends for something you really need, or maybe it’s just a little retail therapy. Whatever the reason, the shopping and the purchases make for an enjoyable afternoon. In fact, you’re so satisfied you decide to add on dinner afterwards at a nearby restaurant. All in all a great day, until you wake up the next morning and discover a fraudulent purchase on your credit card. Even more disturbing, you realize the waiter at the restaurant was the odds-on criminal.
My mall story is not hypothetical but actual. My family and I went shopping last weekend, and within twenty-four hours of our purchases we were victims of credit card fraud. What is most aggravating to me is the basic chain of events that points to the nefarious waiter at the restaurant where we dined. Why him? Out of a dozen purchases that day, the restaurant was the only location where the credit card transaction took place out of my sight. Instead of the several point-of-sale mall transactions, the restaurant – as is typical – carried my card away alongside the bill, to be processed somewhere out of sight. Also, the fraudulent purchase the following day was made at the department store adjacent to the restaurant. It’s an easy-as-pie theory on what went down.
My experience begs the question: why do credit card companies include all of the critical information right on the card? Write down (or phone-photo) the name of the cardholder, the sixteen-digit card number, the expiration date of the card, and the three-digit “Card Verification Value” (CVV), and you’re all set to assume the purchasing identity of someone else.
Google Authenticator, which sends a verification code to your phone that is required for login to certain apps, creates a secondary level of security that would significantly decrease credit card fraud. At the least, cardholders should be given a piece of data separate from what is printed on the card, so only they have every last piece of the purchasing puzzle.
Fortunately, credit card fraud is an inconvenience instead of an unexpected financial setback. My bank simply reimburses the amount in dispute, cancels the card, and issues me a new one. I can live with that (unless I owned the credit card company). What I can’t live with is the thieves who work the system. Thus did I send a note to the restaurant manager. I did not directly accuse the waiter as I really have no proof. But I did provide enough detail that perhaps the manager will track the activities of his employees a little closer. My hope is that he discovers the criminal among his otherwise trustworthy staff.
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Fallen Arches
We have a McDonald’s in the middle of our small Colorado town. The restaurant has been expanded over the years, to include double wrap-around drive-thru lanes and a “PlayPlace” for the kids. At some point in time, demand pushed the hours of operation to 7/24. So imagine my surprise last Saturday night around 6:30pm, when I passed by and didn’t see a single car – not one! – in either of the drive-thru lanes. Apparently my town is not “lovin’ it” so much these days.
The truth is, the fast food times they are a-changin’ and McDonald’s is struggling to move on from its burger-n-fries roots. It’s hard enough to compete with the Panera’s and Chipotle’s and other “healthy” alternatives. In this game, McDonald’s is either venerable or outdated – take your pick.
Growing up in California, the go-to fast-food restaurants were McDonald’s, Jack-in-the-Box, and Kentucky Fried Chicken. Not many weeks went by where my family didn’t make it to at least one of the three. In high school, my brother and I worked in a McDonald’s that drew busloads of patrons from the nearby interstate, and hundreds more from the adjacent movie theater. The lines to the counter would stretch into the seating area; a fury of a demand for fast-food. But my how times have changed. A few weeks ago I was shocked to discover another neighborhood McDonald’s had closed down completely. That’s no one-off; McDonald’s is shutting down hundreds of restaurants across the globe as part of a renewed corporate strategy.
I never thought I’d see the day where I question the long-term future of McDonald’s. Health magazine recently published a list of “America’s Top Ten Healthiest Fast Food Restaurants” – http://www.health.com/health/gallery/0,,20435301,00.html – and McDonald’s lands comfortably at #8. Dig deeper however and you’ll find the telling comment: “although McDonald’s made our list, this is still the land of supersizing and giant sodas.”
McDonald’s is trying new approaches to gain market share, and I’m not just talking new menu items (although “garlic fries” are fighting for a spot). In several of its Texas restaurants, McDonald’s is testing “fresh beef” instead of the “flash frozen” it has used for decades. McDonald’s also sponsored a nutrition push in schools, but their message of portion control couldn’t overcome their burger-and-fries stereotype, so they cancelled the program. McDonald’s latest proposed slogan is “The Simpler the Better”, but that’s more about a streamlined menu and faster service. It’s makeup instead of the face lift they really need.
I have a soft spot for McDonald’s because it was my first formal paycheck. I worked the grill and dressed the burgers and wore the uniform with pride. But I can’t tell you the last time I hit a McDonald’s drive-thru, let alone walked into the restaurant. Even the recent “all-day breakfast” campaign isn’t bringing me back. Yes, we all still “deserve a break today”, but it may be time to finally dim the lights on the golden arches.
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Humble and Kind
This week’s list of “Hot Country Songs” – according to Billboard – includes Tim McGraw’s Humble and Kind; an easy waltz with timeless lyrics. A glance at other songs on the list finds the more typical topics of country music: fishing, hunting, lost love, found love, even t-shirts. But Humble and Kind digs a whole lot deeper. It’s a virtuous dose of substance in a music genre that often settles for less.
Humble and Kind sings about several examples of doing the right thing, like holding doors for others and minding your manners. But the following verses are more insightful and are my favorites:
When the dreams you’re dreamin’ come to you, When the work you put in is realized, Let yourself feel the pride but, Always stay humble and kind.
Don’t take for granted the love this life gives you, When you get where you’re goin’ don’t forget turn back around, And help the next one in line, Always stay humble and kind.
Humility and kindness are virtues by definition. If you time-traveled back to 400 AD, you’d meet the Roman Christian poet Aurelius Prudentius (great name). “Aury” came up with the “Seven Heavenly Virtues” and the list remains unchanged to this day. The first five are Chastity, Temperance, Charity, Diligence, and Patience. The last two are Humility and Kindness. If you lived your life according to the list, the pearly gates would swing wide when you arrive. But let’s be real – how many of us can check the boxes next to all seven virtues by the time we climb that final staircase?
Humility (Latin: humilitas) is not thinking less of yourself; it is thinking of yourself less. Kindness (Latin: benevolentia) is charity, compassion, and friendship for its own sake.
Ponder the final words of those definitions for a second. It’s not so much what you do (or don’t do) but more what your intentions are. Don’t show me things you’ve done that qualify as “humble” and “kind”. Instead, consider whether you had a hidden agenda with your actions. And that’s the kicker with the virtues game – it’s not only how others judge you but also how you judge yourself. Still think you can check the boxes?
Humble and Kind inspired a pay-it-forward movement you can learn more about at http://stayhumbleandkind.com . You’ll find all kinds of inspiring entries on the website – over eighty in the four months since the song was released. Click on any of the photos and you’ll get the story behind the good intentions. You can even request small printed cards that say #StayHumbleAndKind – meant to be left behind after you complete your acts of anonymous goodwill.
Ironically, some of Tim McGraw’s biggest country hits are about fishing (“Don’t Take the Girl” – 1994), love (“Just to See You Smile – 1997) and t-shirts (“Something Like That – 1999). But like our virtuous Roman Christian Aury, Tim and his writers step it up to poetry every now and then. Humble and Kind made it to #1 on Billboard’s “Hot Country Songs” last month. This week’s list has it at #4. Frankly, I hope it hangs on for awhile and gets a ton of airplay. The world can learn a lot from its seemingly simple words.
Some content sourced from Wikipedia, “the free encyclopedia”.
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Music of the Night
Last weekend we went to Saturday night church to hear our daughter-in-law sing. Or more accurately – as I discovered the next day – we went to Evensong.
I was raised as a Methodist, with little exposure to the customs of other faiths. It was only later in life that I came to appreciate the different spins on “church”. Our Methodist church had three services on Sunday mornings – that was about it for formal worship. But my years at a Catholic university taught me that “church” can happen on Saturday nights, or Friday nights, or every morning, afternoon and evening of the week if you simply can’t get your fill. “Church” also has different names, like Vespers, Eucharist, or Matins. Or Evensong.
Saturday night’s service with my daughter-in-law didn’t seem so unusual. We were sitting in pews in a sanctuary; a healthy congregation of worshipers around us. The service began with singing and music. But fifteen minutes into the hour it was still singing and music. The stubborn Methodist in me wondered when we’d get to the sermon and the Bible verses and the prayers (they came eventually).
Evensong wouldn’t “even” (ha) have become this week’s blog topic if it wasn’t for Jeffrey Archer. I was reading the British author’s latest novel last Sunday and he made reference to Evensong. The word stuck with me – a beautiful term – so I had to learn more. Evensong has its roots in the Church of England: an evening prayer service delivered through singing and music.
Today, Evensong in its purest form is still more common in the U.K. than in the U.S. You can attend the service every day in most cathedrals in the Church of England, but you’ll only find a handful of options in the States. And you’ll have to search even harder to find Choral Evensong; the original version of the service sung “a capella” (without instruments).
One of my neighbors down the street here in rural Colorado saw fit to name her “relaxing forest getaway rental” Evensong Place (made the top ten in my Google search!). That’s a little eerie considering I chose this topic at random just this week. Maybe I should wander down and have a look.
A popular Methodist hymn – from the early nineteen century but still sung at Christmas – is “There’s a Song in the Air”. It doesn’t rate as high as “Silent Night” or “It Came Upon a Midnight Clear” but the melody and the words captivate me. In the final verse we sing “…and we echo the song that comes down through the night…”. Well what do you know? Even us Methodists had a sense of Evensong well before it became “Saturday night church”.
Some content sourced from Wikipedia, “the free encyclopedia”.
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Don’t Mess with Jack!
This week, the original junk food Cracker Jack introduces a new look to its packaging, and – brace yourself – no more “prize inside”. The tiny toys synonymous with the brand since 1912 have been replaced with QR code stickers, which connect to games on your phone when scanned. Farewell to those temporary tattoos, finger-sized comic books, and decoder rings; – another slice of Americana is gone. Check out Facebook’s Cracker Jack page if you want a sampling of the overwhelmingly negative reaction to the news.
Cracker Jack’s announcement shamelessly reduces the “toy surprise inside” to mere click bait. Akin to so many Facebook posts, the allure of click bait is to discover the rest of the story. In the process you get a healthy dose of advertising. Click bait never gets my attention, nor will Cracker Jack’s QR codes. The thrill of the prize is gone.
Cracker Jack has a special place in my heart. My great uncle became synonymous with the treat when he showed up at family gatherings with enough boxes for his dozen grandnephews and nieces. More significantly, I hid my wife’s engagement ring inside the prize packet of a box of Cracker Jack just before my proposal. She used to be a Crunch ‘n Munch fan until she opened that particular “toy”.
Cracker Jack is another link to the past that has suffered never-go-back changes. The boxes are smaller now (in fact, the latest packaging is not even a box), and the ratio of peanuts to popcorn has increased. It’s the typical product manipulation that has you thinking you’re consuming the same thing you did ten years ago. Like ice cream, where brands are now sold in smaller containers designed to look like the standard half-gallon. Or fast-food “quarter-pound” burgers that are no longer as big, yet still qualify by definition. Perhaps the most obvious example: Oreos have less filling and thinner cookies than the originals. Ironically, today’s “Double-Stuff” are probably more like the “singles” from a generation ago.
Changes like Cracker Jack hit me hard, not only because I’m paying more for less but because the tampering seems like an injustice. Why not keep the original and charge more? I’d pay. And I’m not alone. Wikipedia claims the New York Yankees tried to replace Cracker Jack with Crunch ‘n Munch at home games ten years ago, but the public outcry forced them to switch back within a matter of days. Don’t mess with Jack!
Speaking of baseball, Cracker Jack is immortalized in the lyrics of “Take Me Out To the Ballgame”, sung in the middle of seventh inning stretches. I wonder if today’s generation knows what they’re singing about with “…buy me some peanuts and Cracker Jack”? Even if they do they’re singing about a different product now, including the updated images of mascots Sailor Jack and his dog Bingo. No doubt Cracker Jack’s founder had that in mind before he passed away in 1937. The original Sailor Jack is carved on his tombstone. Now there’s something they can never change.
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The sky is not completely dark at night. Were the sky absolutely dark, one would not be able to see the silhouette of an object against the sky.
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